Terms of Service

1. Acceptance of Terms

These Terms of Service, together with our Privacy Policy and any other policies referenced herein, govern your access to and use of the QianEr website located at https://www.qianer.buzz and the services provided through it.

By accessing or using the website, or by engaging our services, you confirm that you have read, understood and agreed to be bound by these terms. If you are using the website or services on behalf of an organization, you represent that you have the authority to bind that organization to these terms, and the term you in this agreement refers to both you as an individual and that organization.

If you do not agree with any part of these terms, you must immediately stop using the website and our services.

These terms may be supplemented by additional policies or agreements that apply to specific services. For example, a written service agreement for a systems integration project may contain additional terms about scope, milestones and payment. In those cases, the additional agreement applies together with these terms, and where the two conflict, the more specific agreement governs for that engagement.

2. Definitions

For the purposes of these Terms of Service, the following definitions apply.

• Company, we, us or our refers to Shaanxi Qianer Dukun Network Technology Co., Ltd. (陕西千儿杜坤网络科技有限公司).
• You or your refers to the individual or entity accessing or using our website or services.
• Website refers to the site located at https://www.qianer.buzz and all subpages and content available through it.
• Services refers to the computer systems design, integration, consulting, migration and managed support services that we offer.
• Content refers to all text, graphics, code, data and other material made available through the website.

3. Description of Services

QianEr provides professional services in the field of computer systems design and related services, with a focus on computer integrated systems design. Our services include systems architecture, infrastructure integration, systems hardening, migration and modernization, managed support and technical consulting.

The specific scope, deliverables, timeline and fees for any engagement will be set out in a separate written proposal or service agreement between you and us. In the event of any conflict between these Terms of Service and a written service agreement, the written service agreement will control with respect to that specific engagement.

We reserve the right to modify, suspend or discontinue any part of the services at any time, with or without notice, to the extent permitted by law and any applicable service agreement.

We deliver our services through qualified engineers who follow documented processes for design, testing and handover. You acknowledge that successful delivery of systems design and integration work depends in part on timely input and decisions from you, and you agree to cooperate with us by providing access, information and approvals as reasonably requested.

4. Use of the Website

You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of, restrict or inhibit the use and enjoyment of the website by any third party. In particular, you agree not to do any of the following.

• Attempt to gain unauthorized access to the website, its servers or any connected systems.
• Introduce viruses, malware or any other harmful code to the website.
• Use automated tools such as scrapers or bots to extract data from the website without our prior written consent.
• Attempt to interfere with the proper working of the website or to disrupt the experience of other users.
• Use the website to transmit unlawful, defamatory, obscene or otherwise objectionable material.

We may suspend or terminate your access to the website if we reasonably believe that you have violated any of these provisions.

You are responsible for ensuring that your use of the website complies with all laws and regulations that apply to you, including those governing the transmission of technical data from your jurisdiction. You are also responsible for securing any device you use to access the website and for ensuring that your own network environment does not expose the website to harm.

5. Accounts and Contact Information

Certain features of our website, such as the contact form, may require you to provide accurate and current information, including your name and email address. You agree to provide truthful and complete information and to keep it up to date.

If you are issued any credentials to access restricted areas of our website or any client portal, you are responsible for maintaining the confidentiality of those credentials and for all activities that occur under your account. You must notify us immediately if you become aware of any unauthorized use of your credentials.

6. Intellectual Property

All content on the website, including text, graphics, logos, icons, images, code and the overall design and layout, is owned by or licensed to us and is protected by applicable intellectual property laws. The QianEr name and associated branding are our property and may not be used without our prior written permission.

We grant you a limited, revocable, non-exclusive, non-transferable license to access and view the website content for your personal or internal business use. This license does not permit you to reproduce, distribute, modify, create derivative works of, publicly display or otherwise exploit any part of the website content without our prior written consent.

Any deliverables we create for you under a separate service agreement remain our intellectual property unless the service agreement expressly transfers ownership to you, in which case the terms of that agreement will govern.

You retain all rights in your own pre-existing materials and information that you provide to us in connection with an engagement. Nothing in these terms is intended to transfer ownership of your intellectual property to us, except as expressly stated in a written service agreement.

7. User Content

Where you submit information to us through the website, such as messages sent through the contact form, you grant us a non-exclusive, worldwide, royalty-free license to use, store and process that information for the purpose of responding to you and providing our services.

You represent and warrant that any content you submit does not infringe the rights of any third party and does not violate any applicable law. You remain solely responsible for the accuracy and lawfulness of any content you submit to us.

8. Fees and Payment

Fees for our services will be set out in the relevant proposal or service agreement. Unless otherwise stated in writing, all fees are quoted in United States dollars and are exclusive of applicable taxes, which will be added where required by law.

Payment terms, including any deposit requirements and invoicing schedule, will be specified in the service agreement. Failure to make payment when due may result in the suspension of services until the outstanding amount is paid in full.

Any amounts not paid when due may accrue interest at the maximum rate permitted by applicable law, and you agree to reimburse us for reasonable collection costs where permitted.

If you believe an invoice contains an error, you must notify us in writing within ten business days of receipt so that we can investigate and correct any mistake. If we do not receive a dispute within that period, the invoice is deemed accepted. Disputed amounts will not accrue interest while the dispute is being resolved in good faith.

9. Confidentiality

In the course of providing our services, we may receive confidential information about your business, including technical specifications, business plans and other proprietary material. We agree to protect that confidential information and to use it only for the purpose of providing the agreed services.

Our confidentiality obligations do not extend to information that is or becomes publicly available through no fault of ours, information that we independently developed, or information that we are required to disclose by law.

Where appropriate, the parties may enter into a separate non-disclosure agreement with additional protections.

Both parties agree to use reasonable safeguards to protect confidential information received from the other, and to limit access to that information to personnel who need it to perform the engagement. These obligations survive the termination of these terms and remain in effect for the duration agreed in the applicable service agreement or, if none is stated, for three years from the date of disclosure.

10. Disclaimers

The website and its content are provided on an as is and as available basis, without warranties of any kind, either express or implied, to the fullest extent permitted by law. We do not warrant that the website will be uninterrupted, error free, secure or free of viruses or other harmful components.

We do not guarantee specific outcomes or results from the use of our services. While we perform our work with professional skill and care, technology environments are complex, and no system can be made completely immune to every risk.

Nothing in this section limits any statutory rights that cannot be excluded under applicable law.

We may occasionally update, correct or remove content from the website as our services evolve. We make reasonable efforts to keep the information on the website accurate and current, but we do not warrant that every statement on the website is complete or up to date at all times.

11. Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall the Company, its officers, directors, employees or agents be liable for any indirect, incidental, special, consequential or punitive damages, including lost profits, loss of data or business interruption, arising out of or related to your use of the website or our services, even if we have been advised of the possibility of such damages.

Our total aggregate liability arising out of or related to these terms, whether in contract, tort or otherwise, shall not exceed the greater of the amount you paid to us for the services giving rise to the claim in the twelve months preceding the event, or one hundred United States dollars, whichever is greater.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the limitations above may not apply to you in full.

12. Indemnification

You agree to indemnify, defend and hold harmless the Company, its officers, directors, employees and agents from and against any and all claims, liabilities, damages, losses, costs and expenses, including reasonable legal fees, arising out of or related to your use of the website, your violation of these terms, or your infringement of any third party rights.

We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you agree to cooperate with us in asserting any available defenses.

13. Termination

We may suspend or terminate your access to the website or our services at any time, with or without cause, and with or without notice, to the extent permitted by law. You may terminate your use of the website at any time by simply ceasing to use it.

Upon termination, any provisions of these terms that by their nature should survive will continue in full force and effect, including the sections on intellectual property, confidentiality, disclaimers, limitation of liability, indemnification and governing law.

14. Governing Law and Dispute Resolution

These terms shall be governed by and construed in accordance with the laws of the People Republic of China, without regard to its conflict of law principles. Any dispute arising out of or related to these terms or our services shall first be addressed through good faith negotiation between the parties.

If the dispute cannot be resolved through negotiation within a reasonable period, the parties agree to submit the dispute to the competent courts having jurisdiction over the registered address of the Company, unless mandatory law provides otherwise.

Nothing in this section prevents either party from seeking injunctive or other equitable relief in any court of competent jurisdiction.

If any provision of these terms is found to be invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect. Our failure to enforce any provision of these terms does not constitute a waiver of that provision or of our right to enforce it in the future.

15. Third Party Links

The website may contain links to third party websites or resources. These links are provided for your convenience only, and we have no control over the content, policies or practices of any third party. We are not responsible for the availability, accuracy or content of any third party website, and the inclusion of a link does not imply our endorsement.

Your interactions with third parties, including any purchases or transactions, are solely between you and the third party, and we are not a party to and are not responsible for any such interactions.

If you leave our website by following a third party link, we encourage you to review that third party terms of service and privacy policy before proceeding, as those documents govern your use of that third party website or service.

16. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our services, our business practices or applicable law. When we make changes, we will update the effective date at the top of this page.

Your continued use of the website after any changes take effect constitutes your acceptance of the revised terms. We encourage you to review this page periodically. If a change materially affects your rights or obligations, we will use reasonable efforts to notify you, such as by posting a notice on the website.

Changes will not apply retroactively to disputes that arose before the change took effect. The version of these terms in effect at the time a dispute arises will govern that dispute.

17. Contact Information

If you have any questions, comments or concerns about these Terms of Service, please contact us using the details below.